About these terms
These Terms apply to the website of Silver Antler Pty Ltd (ABN 24 681 485 754), trading as Silver Antler (“Silver Antler”, “we”, “us”), and to the branding, design, website, content and related services we provide (“Services”). By using our website, booking a call or engaging us, you agree to these Terms. If we sign a separate written agreement or proposal with you, it applies together with these Terms, and if they conflict, the written agreement or proposal prevails.
Free brand call and quiz
Our 30-minute brand call and our brand quiz are free and carry no obligation. Quiz results and advice on a call are general guidance based on the information you give us. They are not a quote, a guarantee of results, or professional advice about your specific circumstances.
Quotes and starting work
We will send a written quote or proposal describing the Services, deliverables, timeline and price. A quote is valid for the period stated in it. Work begins once you have accepted the quote in writing and paid the deposit.
Deposits and final payment
Unless your quote says otherwise:
- A deposit is payable when you accept the quote, and work is scheduled and begins after we receive it.
- The final payment is due on the date or milestone stated in the quote, before final files are released.
- Invoices are payable within the time shown on the invoice. We may pause work while a payment is overdue.
All prices are in Australian dollars and, where applicable, are shown plus GST.
What we need from you
To keep your project on track, you agree to provide the information, content and feedback we reasonably ask for on time, and to give us one point of contact who can approve work. Delays on your side may move the delivery date and may affect the price.
Revisions and changes
The number of revision rounds is set out in your quote. Requests that go beyond the agreed scope may be quoted separately, and we will tell you before any extra charges apply.
Ownership of the work
Once you have paid in full, you own the final approved deliverables we create specifically for you, such as your logo and brand identity files, and you may use them for your business.
We keep ownership of our own tools, templates, processes and know-how, and of concepts or drafts that were not chosen or paid for. Some elements, such as fonts, stock photography or software, may be licensed by third parties. We will tell you where a separate licence is needed.
Portfolio and promotion
We will only show your project, name or logo in our portfolio, website, social media or case studies with your agreement. You can give that agreement in writing, including by email, and you can withdraw it for future use by telling us.
Your materials
You confirm that you have the right to give us any logos, images, text and other material you provide, and that using it as instructed will not infringe anyone’s rights. You agree to be responsible for claims that arise from material you supply.
Confidentiality
Each party will keep the other’s confidential business information private and use it only for the project, unless the law requires disclosure.
Cancellation
You can cancel a project by telling us in writing. You will need to pay for work completed up to the date of cancellation, and any deposit is applied to that work, as set out in your quote. We may cancel or pause a project if a payment is overdue or you do not provide what we need.
Our responsibility
We will provide the Services with due care and skill. Nothing in these Terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or other law that cannot be excluded. Subject to that, and to the extent the law allows, we are not liable for indirect or consequential loss, or for loss of profit, and our total liability for a claim is limited to the amount you paid us for the Services the claim relates to.
Using this website
The content on this website is owned by or licensed to us. You may view it for your own use. You must not copy, reproduce or reuse our content, designs or client work without our written permission. We try to keep information accurate and current but do not promise that the website will always be available or error free.
Privacy
How we handle your personal information is explained in our Privacy Policy.
Governing law
These Terms are governed by the laws of Queensland, Australia. Each party submits to the non-exclusive jurisdiction of the courts of Queensland and the Commonwealth courts sitting there.
Contact us
Silver Antler Pty Ltd (ABN 24 681 485 754)
Brisbane, Queensland, Australia
Email: [email protected]